250.374.8755

FAQs

Financial

What is the cost of an eye exam?

Our exam fees vary depending on age as well current ocular and systemic conditions. Children under the age of 19 are fully covered annually through MSP, with an optional fee of $20 for retinal photographs. Individuals over the age of 65 are partially covered, as well as those between the ages of 19 and 64 with a current ocular or systemic condition. Please contact our office for specific questions about your personal coverage.

What methods of payment are available?

We accept cash, Interac, Visa, MasterCard and American Express.

Are eye exams covered by my extended health plan?

All plans are different, but many extended health plans do provide some vision care coverage. We are able to bill many insurance companies directly, which saves our patients the time and hassle of submitting for reimbursement. The list of insurance companies that we deal with directly is continually growing:

Building/Location

Is parking available?

Yes, we have free parking for our patients by our back door (accessible by 6th Ave). We are also located directly across the street from the Lansdowne bus exchange.

Health

When should children first have their eyes checked?

The Canadian Association of Optometrists recommends that all children should have their first eye exam by 6 months of age, and then again at age 3, regardless of how well your child can see. A thorough eye examination allows the optometrist to detect and treat potentially sight threatening conditions that often have absolutely no symptoms.

How often should I have my eyes checked?

Children should receive annual eye examinations, as there is greater potential for change in their vision as they grow. Individuals aged 19-64 are generally seen on a 2-year basis, and those over 65 should be see annually.

Are computers and tablets and phones harmful to my eyes?

As we are all finding ourselves spending more and more time in front of a screen (ie. computers, phones, tablets, TV), the question about potential harm to our eyes is extremely important. Extended screen time can impact our eyes in two major ways: 1) eyestrain and surface irritation (dry eyes) from a significant drop in our blink rate. For this, we recommend adhering to the 20/20/20 rule: every 20 minutes, take 20 seconds to look at something 20 feet (or more) away. This allows your eyes the rest, and to relax their focus; naturally an increased blink rate will also occur. The second major concern with screen time is blue light. Blue light is that which allows us to see the color blue - it is a high frequency wavelength and very near to UV on the wavelength spectrum. As such, there is concern that there is a damaging impact caused by blue light (and not just UV). So what can be done? A blue coating is available for spectacle lenses, which filters out these harmful rays - there is little-to-no color to this coating, and many patients have noticed an improvement in comfort as well as increased contrast vision.

Am I a candidate for refractive surgery (ie. LASIK, PRK)?

There are many factors that determine whether an individual is a good candidate for laser surgery, including age, current health conditions, and prescription. Make sure to ask your eye doctor, and he/she would be happy to discuss this with you.

Glasses & Contact Lenses

What is anti-reflective coating? Why do I need it?

Anti-reflective (AR) coating is a surface treatment applied to the front and/or back surface of a spectacle lens. It improves vision through the glasses as well as the cosmetic appearance of the lenses to others. By eliminating reflections of light off the front and back surface of the lens, more useful light is directed to the eyes, improving vision. This is particularly noticeable for night driving. The additional benefit of AR coating is the elimination of reflections off the surface of the lens, making the lenses virtually invisible to others, allowing them to see your eyes clearly.

Sunglasses are fun and fashionable, but are they really that important for me?

Yes, absolutely! While sunglasses are a wonderful way to make a statement and have some fun with fashion, they truly are an essential medical device for individuals to protect their eyes from harmful UV damage. UV damage is cumulative over our lifetime, and increases the risk for early cataract formation, dry eyes, and macular degeneration. Learn more about the importance of UV protection for children. UV protection is especially important for children, as over time, we develop a natural filter the helps to protect the retina against UV damage – children have not yet developed this filter.